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mvc introducing faster flash job turnaround and improved customer service in new languages !

9/24/2019

23 Comments

 
MacVidCards is pleased to announce a renewed effort to  improve customer service and provide faster and more responsive care to our beloved customers. Russian and Spanish speaking customer service assistants will be on hand several days a week for those for whom English is not a first language.

Currently our flash jobs are being completed within one ( 1 ) business day turnaround. and we will be attempting to keep them coming out this fast into the future as new models are released.


MacVidCards рада сообщить, что прикладывает усилия для улучшения сервиса работы с клиентами. Русско и Испано говорящий сервис будет доступен несколько дней в неделю, для более оперативного взаимодействия с нашими покупателями для кого английский не является родным языком. 

Так же наши заказы для flash jobs теперь выполняются в течении одного рабочего дня. Мы и далее будем стараться выполнять их так же быстро с появлением новых моделей.


MacVidCards tiene el placer de anunciar un nuevo y mejorado servicio al cliente.
Más rápido,eficaz y responsable a nuestros estimados clientes.


Le podemos asistir en Español,inglés e incluso en Ruso.
Nuestro equipo cuenta con personal fluyente en los idiomas mencionados, y le proveerá con detalles y asistencia si usted no es fluido en Inglés.


En la actualidad,proveemos nuestros servicios completos para restaurar y re acondicionar sus partes de flash en 1 día.
También podemos actualizar sus Partes de Flash para que esté más rápidos eficaces como los modelos más actúales e 
 Innovados en el mercado.


23 Comments
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9/28/2019 12:34:55 am

How I wish all customer service- business provider are like MacVidCards. They put their customers at the top of their priorities! MacVidCards deserves to be known for this and they deserve all the great reviews they get form their customers. The made an effort to maker their service more efficient and faster so they can serve their customers better. Making English as the primary language they have for their services is a good choice because it is considered as the universal language, isn't' it?

Reply
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10/2/2019 07:02:48 pm

This is fantastic work and thank you for posting the information about MacVidCards. I like the customer focus and that's exactly what writepass.com has done as well. They have done tremendous job and trying to make sure their customers are happy and getting the best.

Reply
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10/2/2019 07:06:20 pm

Customer service is very important and I love the card and the information provided, believe me when I say it is hard to find good quality information. Thanks for sharing all of this, I appreciate it.

Reply
Amy Brant
10/3/2019 02:31:33 pm

RE: Order No. 930368106
Where ARE you? Installation Fail. Trying to reach you for more than a week. Better customer service? Please advise/ respond.

Reply
Danielle
10/9/2019 04:05:43 am

I find it interesting that the first two positive comments are by users named "essay writing services", and the third positive comment is named "face cleaning brushes". The only one that seems like a normal human being is the angry woman who writes that she's been trying to contact you with no success. Ironic. And not exactly something that makes me confident.

Reply
Donald
10/9/2019 02:01:12 pm

Will these cards work in a 2008 machine running mojave?

Reply
MacVidCards Europe
10/10/2019 06:35:46 am

No. There are no SSE 4.2 instructions in MP 3,1 CPU which are needed by the AMD driver. Get GTX Titan, Titan Black or Quadro K5000 instead: https://www.ebay.com/sch/m.html?_nkw=&_armrs=1&_ipg=&_from=&_ssn=macvidcards-europe&_sop=16

Reply
Juan
10/24/2019 07:16:59 pm

Still waiting on that Radeon VII which I keep hearing works extraordinarily well with the Mac Pro 5,1. I know you have to do the pixlas mod but from what I read, it's really worth it. It just needs to be flashed to make it the ultimate GPU for Mac Pro 5,1 owners who want the latest Apple updates

Reply
Harry
10/25/2019 04:55:07 pm

Hi, I'm a former customer and visited you on Hillside Ave. I want to buy a new card for my MacPro 5,1. You previously sold me a GTX 980ti. Kindly contact me. Harry.

Reply
Dana
10/30/2019 03:57:35 am

Hi,
I ordered the 580 last week and would like an ETA please. I didn't see any info on your site or in the order confirmation email. The card is going to VT. Thanks in advance for your help-I’m excited to breath new life into my MacPro!
Dana

Reply
Dana
10/30/2019 05:35:56 am

Hi,
Just realized you are in LA. Hope you are safe from the fires.
Dana

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Dana
11/4/2019 07:50:59 pm

Reached out several times regarding an eta on a shipping date with no reply. Its been almost two weeks since payment was taken. I will be contacting paypal for a refund.

Ben Johansen
11/13/2019 10:31:19 am

RE: Order Number: 96236145KM5438347

almost 2 weeks, and no replies to any of my queries on order status?

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Order No. 1792676506
11/15/2019 07:43:40 pm

I paid $164 for RX580 flashing. I asked several times but never got response on how and where to send my card. Thank god I did not send it yet. I have asked Paypal for refund. Hopefully they can sort this out. Now reading others, I want out.

Reply
MacVidCards Europe
11/24/2019 03:51:49 pm

You can order flashing service directly from Europe and it's going to be done quickly: https://www.ebay.de/itm/Mac-Flashing-Service-for-AMD-Radeon-RX480-RX580-4GB-and-8-GB-all-models/274040820273?hash=item3fce1b1231:g:MbMAAOSwDGNdmi25

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Marko
11/24/2019 04:06:00 am

As I have had to read here, I am not the only one with bad service experiences

Hello, folks,
what's the matter with you? I bought the card on 16.8.2019 (Order No. 1183588303), made a complaint on 9.9., sent it to the UK shop in Natwich on 4.10.2019 at your request and until today I haven't received any (!) answer, let alone a replacement delivery, despite more and more questions.
What is wrong with you?

Is this your typical way of dealing with customers?

I would like to finally have a reaction and even more prefer a replacement delivery.

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