Questions, Comments, Concerns? Contact Us.

Please browse the tab below that best matches your reason for contacting us.
  • Out of Stock / New Products
  • Trouble Shooting / Returns
  • ​Purchase Recommendation
  • Special Requests
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​Restocking ​and new product announcements are made on our Twitter account. If it is not currently available on our store we do not have it in stock or do not yet sell it. We do not keep a preorder or reservation list.
If you're having trouble with an item that you purchased from us please include in your email:
  • Your Order Number and the name of the item you're having trouble with.
  • Mac Pro Model Model Number
  • OS X Version(s)
  • As many specifics as possible ("it runs slow" or "it doesn't work" does little to help us help you)
If we are unable to solve your problem or there is physical damage to your item on delivery we can provide a refund or a replacement. If you decide you no longer want a fully functional item within 60 days of purchase we do accept returns with a 10% restocking fee.
If you're looking for a purchase recommendation please be sure to begin at our FAQ page first.
If you still have questions please include in your email:
  • Mac Pro Model Number
  • OS X Version(s)
  • Your currently installed GPU
  • Which output ports do you need for you monitor(s)
  • Do you need 4K monitor support?
  • Your most commonly used GPU intensive applications
  • Your budget range (please include a realistic number figure, we do not intend to upsell you)
Occasionally we get special requests for services that are not specifically mentioned on our site. We do not offer:
  • Remote flashing or the electronic transmission of files/software
  • Reseller/Educational pricing
  • Hardware installation

We do offer :
  • Bulk discounts for orders of 5 or more cards/services
  • Formal invoices by request (in addition to auto-generated Order Confirmation)
  • Trade-ins toward the purchase of a new card (trade-in must be a card currently offered in our store)​
  • Local Pickups in Hollywood, CA with a discount for cash payments (5% off listed price rounded down in your favor)