High SIerra supplemental update

10/6/2017

Hey Everyone,

Apple dropped another bomb on us today.

I have already linked to the new drivers but the problem is that there is an incompatibility. The following applies to our EFI cards, may or may not work with others or on Hackintosh.

OK, BEFORE YOU RUN THE APPLE SUPPLEMENTAL UPDATE with a card that requires the Web Driver you MUST remove a particular kext.

1. Look on your main Hard Drive and find the Library folder.
2. Inside it are more folders, one labelled "Extensions"
3. Inside "Extensions" is NVDAStartupWeb.kext, drag it to the trash and empty the trash. Make sure it is out of the Extensions folder.
4. Run the Apple Supplemental Update.
5. Reboot, with an EFI card you will still have one working screen.
6. Download and install the 117 driver.
7. Post results here

45 Comments

John Graham

10/6/2017 05:44:46 pm

The update and web driver installed ok. But I still
have the window moving sizing and Dock problem.

dave link

10/6/2017 05:51:01 pm

You still have a partially loading driver.

Have you done a PRAM reset?

Make sure SIP is enabled when you install the driver.

John Graham

10/6/2017 06:49:38 pm

On my Mac a 3.1, SIP has to be off to run Sierra with a patch.It works great running Sierra. It's High Sierra that gos into a boot loop if SIP is on. I'm running High Sierra on a test drive and Sierra on my main boot drive.

John Graham

10/7/2017 07:40:02 pm

Finally got it to work with sip on. But I had to remove all
the web .ext by had and reinstall. I got a ton of sip blocks
i had to ok on including soft raid, norton, and others. So Apple has changed sip workings it looks like. Didn't get this with Sierra.

Jason

10/6/2017 06:03:48 pm

Saviour! You are indeed a star! I never found that .117 driver on NVIDIA's website, but glad they worked quickly to sort this out as well. I had already uninstalled the NIVIDIA driver and Driver Manager, so the .kext file was already gone. Already had the Supplemental Update installed (swearing followed), so just ran the new installer. Worked perfectly. I now have a GTX 970 running as it should in a Mac Pro 5,1 with an APFS SSD... Thank you!! Was a little trigger happy upgrading. So far, no issues at all apart from the CUDA driver apparently out of date, even at 9.0.197. Small problem.

Andy D

10/7/2017 05:59:03 am

Not tried this yet, but what happens if you just run the supplemental update? I’ve had a few kext-related issues on High Sierra with Gatekeeper being very aggressive these days.

I may give this a whirl tonight with a backup and see what happens. I’ll be sure to post back when I’ve had a play.

Michael Narigon

10/7/2017 08:14:54 am

Hi,
I installed the supplemental update before I found this warning. I was able to boot into single-user mode, mount the boot disk read/write, and remove the kext. This let me continue the boot and download and install the .117 driver. I am back in business.

Peter Edwards

10/7/2017 09:02:52 am

Update successful! Thank you for the prompt directions!

flowrider

10/7/2017 02:22:17 pm

Well, I got the memo, but too darn late. Not looking for sympathy, but I had a full knee replacement 5 days ago, and when I found the Supplemental Update Web Driver over on Netkas, I thought what the heck!

Went into a boot loop that I couldn't get out of. Keyboard start up commands didn't work, so I thought I was borked. Even the startup chime was gone.

This morning I physically removed my High Sierra StartUp Drive, an SM951, and reverted to my Sierra StartUp drive, a 940 Pro. I put the SM951 in again after I got everything up and running. Then came over here, and read the memo.

So I removed the offending kext from the SM951, changed the startup disk, and with my heart in my throat, restarted. SUCCESS!!!!

Installed the Web Driver, and all is well. Cuda 8.0.90 still works, but doesn't report a Web Driver.

Dave - Thanks so much for this

Lou

dave link

10/7/2017 02:58:41 pm

Yeah, thanks for posting at MR. going to be a lot of unhappy folks even with that.

24 pages of handwringing and reformatting, etc on a popular Hack site, and they still haven't realized it's just that one bad kext

Apple and/or Nvidia has handed MVC a great sales pitch for EFI. Without EFI this is a much harder fix, and the EFI also gives you Restore partition in High Sierra.

Glad you got it up and running and got a fixed knee.

Best wishes !

flowrider

10/7/2017 07:20:01 pm

Yep, In today's MacOS environment, IMHO, anyone who has or buys a GPU without a Mac EFI is Nuckin' Futz!!!!

Lou

lucasalles

10/8/2017 06:13:01 am

still can't get it working properly, dock bar without transparency, when moving window around content disappears. running macOS 10.13 (17A405) supplemental update installed on a mac pro 2010 2x 5690 64GB and EVGA 1080TI, I did the PRAM reset using ATI 5770, installed the web driver, reset, changed GPU and still the same, SIP is also on. Am I missing something?

Thanks!

John Graham

10/8/2017 06:46:20 am

Same here run on a 3.1 Mac Pro. The dock has no
transparency, Everything else is running ok for now.

John Graham

10/8/2017 07:01:27 am

Ooh wait, the dock is translucent, like frosted.

Joey

10/8/2017 07:48:21 pm

Not getting acceleration, no transparency or anything working with the 117 web drivers. I'm on a 2008 macpro3,1 with 10.13 (17a405) supplemental update. I CANNOT enable SIP as it would cause the high sierra patch to stop working (though I dont know what that has to do with it? if anything it should be disabled to install any 3rd party software).

It was working fine in sierra, something tells me this is an issue nvidia has to fix.

John Graham

10/8/2017 08:19:17 pm

In Sierra the web drivers are in system/library/extensions.
In High Sierra the they are in /library/extensions.
That's where the bad extension was.
The you got to have sip on to load them in High Sierra.

Sara

10/8/2017 10:36:24 pm

Worked! Thank you much!

Pat

10/9/2017 10:07:37 am

I should have read the blog first, it would have saved a lot of work.

I thought I had crashed the SSD, reinstalled OSX and it still didn't work. I finally had to reinstall my GT120 and delete the file, and it all came back up.

Works good now.

Richard

10/9/2017 02:32:40 pm

Like many others, I made the mistake of assuming that a "supplemental" update wouldn't need a new driver so I never even checked the web site. After much swearing, reinstalling macOS, and several hours of reboot-loop, I thought to come here.

Booted single-user, mounted the filesystem RW, deleted the offending kext, and life is good once again.

flowrider

10/9/2017 03:56:02 pm

Just an FYI, it's been Nvidia's SOP for over a year now to update the Web Driver for any OS Update that changes the build number. Not just point releases.

Lou

Ahileas

10/10/2017 06:16:43 pm

This worked perfectly. Thank you so much!

Thomas Geist

10/11/2017 12:34:13 pm

Thank you! I too found out about this too late - after I had to do two restores from Time Machine.

Weirdly the update prompt for the latest NVIDIA driver never popped up until I installed the macOS update the way you described it here.

But now it works and I am happy again.

Mac Pro 5,1 (Mid 2010)

Paul

10/14/2017 12:28:37 pm

I'm on a 4,1->5,1 with a 970

I ran the supplemental update without thinking, of course, and got stuck in the boot loop. I installed my old ATI card, uninstalled the NVIDIA drivers, rebooted & reset PRAM, and then installed the new drivers.

At first, the computer would run through the apple logo startup screen, and then just give me a black screen. I started up in Safe Mode and told it to use 1080p as a resolution. Then, I could boot up normally (without Safe Mode).

But alas, it seems I have no hardware acceleration. No dock transparency, and terrible refreshing when dragging windows. Any ideas? I'm at a complete loss.

dave link

10/14/2017 02:36:07 pm

Hi, Make sure the drivers are selected

Paul

10/16/2017 07:18:10 am

It was definitely showing as enabled in the preference pane. Is there another way to check if the computer is actually using it?

Next time I’m at that michine, I’ll try disabling the driver, rebooting, enabling the driver, and rebooting again.

Ben

10/16/2017 12:20:42 pm

Hi,

I never installed a driver update manually. I just installed CUDA and always pressed the button to update CUDA, and installed macOS updates.

I'm on the latest version of macOS, including the supplemental update.

I have a few problems with CUDA, though. First, it says "Update Required" in the prefpane. This I wouldn't mind, if everything worked.

Now, everything regarding macOS works (no problems with translucency for example), but when I try to use Blender (3D software) in GPU mode, an error occurs. I'm pretty sure this isn't a problem caused by Blender.

Will manually updating to 117 cause any problems? (keep in mind I've already installed the supplemental macOS update)
Is there even a chance this will solve my problems?

Dave link

10/16/2017 12:27:31 pm

Ben, you need to detail your post with version numbers.

I wish I was a psychic, but unfortunately I need to actually be told things. Which Web Driver is installed and selected?

Which CUDA?

Please read other recent blog posts too re: CUDA.

Howard

10/16/2017 03:09:49 pm

Mac Pro 2012
High Sierra Build 17A405

With original ATI video card:

-Installed the NVIDIA software
https://images.nvidia.com/mac/pkg/378/WebDriver-378.10.10.10.15.117.pkg

-Restarted the machine everything came up fine.

-Shut Down the machines

-Installed Titan X

-Started up with Apple logo, then continue restart loop

-Put old video card back, researched and removed the NVDAStartupWeb.kext file.

-Shutdown machine

-Installed Titan X again

-Started up but is not using NVIDIA drivers, it's using the EFI drivers.

-Resolution is not great. Ready to give up...HELP!

dave link

10/16/2017 03:14:32 pm

Howard,

go ahead and follow the rest of the instructions

Howard

10/16/2017 03:43:19 pm

Dave,

I didn't need to run the supplemental update since I installed High Sierra after the update came out.

Do I need to uninstall the driver, then reinstall?

Thanks,
Justin

dave link

10/16/2017 03:48:34 pm

low res means you need the driver, install it

Howard

10/16/2017 04:12:51 pm

I just uninstalled the driver (from the first time I installed), restarted, then reinstalled the driver. Restart loop happened again so I removed NVDAStartupWeb.kext file again.

Same issues.

Ben

10/16/2017 02:01:59 pm

Hi,

Sorry. My CUDA Driver version is 9.0.197.

In the prefpane it says my GPU Driver Version is: 10.24.28 355.11.10.10.10.160 (though doubt this is correct)

Under /Library/Frameworks/CUDA.framework/Versions/A/Resources I can find a file named "libcuda_378.05.05.25_mercury.dylib", which makes me think this is the actual version.

macOS version is 10.13 (17A405), with the supplemental update.

My MacBook had an NVIDIA GeForce GT 750M built in by default.

dave link

10/16/2017 02:05:10 pm

Please read other recent blog posts too re: CUDA.

lowrider

10/16/2017 05:11:39 pm

New Web Driver out today:

https://images.nvidia.com/mac/pkg/378/WebDriver-378.10.10.10.15.120.pkg

Lou

Thomas Scott

10/17/2017 10:26:22 am

New web driver update worked for me "out of the box!"

2009 cMP >5,1 with MVC TitanX Maxwell.

Now for a non-fussy CUDA update, pretty please!

Orin

10/17/2017 06:45:27 pm

Alright, I need some simple instructions and some help. About a week ago I totally hosed my computer by installing High Sierra Supplemental Update before seeing this post or any other warnings. Anyhow, I ended up just reinstalling Sierra (10.12.6) and recovering from my Time Machine backup. I have a MacVidCard GTX 970 installed on my system. Now I am ready to try High Sierra again, but I want to make sure everything goes smoothly this time. Can anyone help me with the correct order of operations for the transition from Sierra to High Sierra and then the Supplemental Update? I just want to make sure I can make the transition without having to go back again. Thanks for your assistance!

dave link

10/17/2017 06:48:16 pm

Hi,

Best bet is to set up "Screen sharing" on your Pro and make sure you can access from a laptop.

If you download High Sierra now I believe it comes as build 405, with the "supplement" that brought everyone down.

You should have no problems.

Sherwin

10/18/2017 07:32:41 pm

Ran through all steps above a few times, (removing kext, reinstalling High Sierra, etc.) but still shows GPU not supported. Even tried using the most recent 378.10.10.10.15.120 update and CUDA Driver Version: 9.0.214

Even downgraded to previous versions of CUDA

Still doesn't work.

CMP 4,1->5,1
MVC 980Ti

What could be the issue?

Anyone have an installer of macOS Sierra so I can downgrade to that and try all of this again?

dave link

10/18/2017 07:35:41 pm

Where are you seeing "GPU Not Supported"?

Is dock solid white or blurry translucent?

Are you running Web Driver with SIP enabled?

You should not still be having issues.

Sherwin

10/24/2017 01:51:37 pm

I'm seeing that when looking at the CUDA driver Preference Pane. It actually says "No GPU Detected".

The dock is solid white and I ran web driver with SIP enabled.

Whenever I do run the web driver installer, the security and privacy pref. pane pops up and says "Some system software was blocked from loading" but clicking "Allow" did nothing different and the installer finished.

Orin

10/19/2017 08:35:50 am

Okay,
So I just did a clean install of High Sierra from a usb drive and recovered everything from my time machine backup during the install process. I was able to get into the os just fine on the efi drivers. I then did the latest NVIDIA driver and now I get the gray boot up screen with Apple icon and progress bar, but once the bar reaches about 75% and appears to be loading the graphics drivers, the screen just goes black and I can no longer do anything. Anyone have any suggestions on a solution?

dave link

10/19/2017 01:29:29 pm

back to basiucs

either power or driver

dig back a few blog pages I describe this exact situation

Charles Richardson

10/28/2017 12:01:29 pm

Followed the MVC instructions up to number 5, but on reboot booted to usb flash drive with 10.13 installer and enabled SIP, rebooted to 10.13 on ssd and installed the 117 driver, then rebooted to usb flash drive and disabled SIP then booted back to 10.13 on ssd. Everything seems to be working fine, dock has transparency, graphics and acceleration smooth. Mac 3,1 with GTX 980, APFS on Samsung ssd. Thanks to all who posted! Very helpful.

Andrei

10/29/2017 12:41:59 pm

I've tried many iterations of what is listed here including reinstalling High Sierra (from app store supplement build apparently). I still have the solid white dock and no acceleration.

MP 5,1
MVC 980 TI
CUDA 9.0.214
Driver 378.10.10.10.15.121

If anyone has any suggestions, it would be greatly appreciated

High SIerra supplemental update

Leave a Reply.

Archives

Categories